FlySafair new mobile app is improving its customer experience

FlySafair app

FlySafair app

South African Airline, FlySafair has just put out a new mobile app as companies attempt to rebuild after South Africa’s second wave and adjust to travel in the ‘new normal’.

The app provides functionality to assist customers during their travel process, it’s also a platform to purchase new flights.

“Users create a profile on the app which allows them to save the details for regular travellers and even remember their payment details, making booking really simple.”

According to Kirby Gordon, chief marketing officer at FlySafair, “We’ve been crafting an app for a while and now seemed like a great time to launch it because we were able to make a lot of adjustments to the features to ensure that they were relevant in this Covid-19 reality”

“The aim of the app has been to make our customer’s experience with us simpler, by centralising all booking details into one place. What’s great about this is that customers can manage their journeys on their own devices.

HOT:   Good News for Android Users: YouTube for Android now giving 4K playback option even with no 4k Screen

Boarding passes are kept on the device which supports our ‘No Touch’ approach at the airport and live updates through the app will keep customers abreast of any possible schedule changes.”

This app is available for download in both the Apple App Store for iPhones, and the Google Play Store for Android devices.

Be the first to comment

Leave a Reply

Your email address will not be published.


*